Question 1

Can CareNotes workflows be customized for our rehabilitation organization?

Accepted Answer

CareNotes works with rehabilitation organizations to shape practical workflow frameworks around their existing processes. Examples may include documentation frameworks, reusable templates, onboarding materials, and audit-readiness checklists. The specific scope is discussed during consultation.

Question 2

What does implementation involve?

Accepted Answer

Implementation starts with discussing your current workflow and priorities. CareNotes can help shape practical frameworks, templates, and checklists, and discuss staff training and implementation details with your organization. Deliverables and timing are confirmed during consultation.

Question 3

Is ongoing support available?

Accepted Answer

Monthly support can be discussed for working with the agreed systems and recurring administrative routines. Scope, cadence, and terms are established with your organization during consultation.

Question 4

Who reviews and approves clinical documentation?

Accepted Answer

Clinicians provide the encounter-specific information, review and correct any draft, and decide whether their own final documentation is accurate before approving it through their organization’s normal process. CareNotes can support workflow structure, but it does not replace clinical judgment or the clinician’s responsibility for their documentation.

Question 5

How much does CareNotes cost?

Accepted Answer

Pricing is confirmed during consultation.